FAQs

FAQs

Where is 210 KAPONES located?

210 KAPONES is located in the central part of downtown San Antonio a few feet from the famous Alamodome and Historic Sunset Station:

1223 East Houston Street

San Antonio, TX 78205

Get directions to 210 KAPONES Contact Us page.

Is there a general cover charge?

No, there is not a general cover charge at 210KAPONES. However, if there is a show/event, there will be a cover charge. Please review the events page for all tickets and cover charge fees.

Where can I get tickets?

Tickets for shows are available here at 210Kapones.com or on our Facebook @210Kapones as well as 210 Kapones Box Office (Cash, Visa, Mastercard, American Express), on FrontGateTickets.com or by phone at 210-279-9430.

Where do I park?

There is no charge for parking for regular night club events. However, for SPECIAL EVENTS / LIVE CONCERTS there MAY BE A CHARGE pending event. There are various parking lots behind, front and side of 210Kapones off Houston Street.

Is 210KAPONES an ALL-Ages Venue?

210 KAPONES is a 21+ to drink with ID to Enter.

Are there seats in 210 KAPONES or is it standing room only?

There is some seating available. VIP Section available (reservation required). Most shows/events at 210KAPONES are general admission and seats are available on a first come, first serve basis. If you desire a table reservation please contact 210KAPONES at 210-279-9430 or email at info@210kapones.com and/or ask to speak with a manager to see if a reservation is possible.

I have a 7 year-old child that I want to bring to the show. Does he/she need a ticket?

210 Kapone’s is a 21 and up venue. Anyone under 21 will not be permitted for insurance purposes.

What time does my show/event start or end?

Each show varies. Generally doors open usually at 7:00pm and the show will start shortly afterward. The ending time varies by show as well. You should check with security or the box office on the way in for information.

How many people will be at this concert I’m going to?

It depends on how many tickets sell. 210 KAPONES capacity is expandable and shrinkable depending on the show, ticket demand, etc. Some shows may be more populated than others, though it’s 210 KAPONES goal to consistently provide a comfortable concert experience.

Are cameras or tape recorders allowed?

210 KAPONES camera policy varies from concert to concert. At some events, artists explicitly forbid fan photography. In these cases 210 KAPONES cannot allow cameras of any sort to be brought into the venue and will do its best to inform fans of this policy via our website or Facebook page.

At other events, artists allow fan photography, which 210 KAPONES respects by allowing fans to bring cameras into the venue. In these instances, only simple, point-and-shoot, non-professional cameras will be permitted.

210 KAPONES reserves the right to deny camera use at any time before, during, or after the concert and to prohibit the use of any camera that is deemed by 210 KAPONES and/or the artist to be unacceptable. Under no circumstances are fans permitted to use video recording devices at 210 KAPONES.

Is there a cost for parking during a show/event onsite?

Parking is free for most club events, however, there may be a fee for certain shows.

Please address attendants at the time you are parking if you have any questions and or concerns.

 

Is 210 KAPONES handicap accessible?

Yes, 210 KAPONES is handicap compliant. If you have special needs and want to attend a show at 210 KAPONES please call in advance at 210-279-9430 or email to info@210kapones.com to make sure we can facilitate your needs. We want to make sure your concert experience is pleasurable. If you can’t reach someone please leave message and a manager will return your call as soon as possible.

I want to interview a band or review a show. How do I go about this?

All interview and review requests must be made through the 210 KAPONES GM management, band’s record label or publicity person. Please contact the 210 KAPONES GM, band’s label for information. Likewise, 210 KAPONES does not issue photo passes; you must contact the band’s publicity personnel to gain such credentials.

 

I lost my cell phone, credit card, wallet, backpack, jacket, etc. at 210 KAPONES, What do I do?

210KAPONES maintains a Lost And Found box at its offices. Call the venue for more info on lost and found items. We do our best to reunite lost items with their owners but 210 KAPONES is not responsible for items left on the premises.

 

I want to rent 210 KAPONES for a social, corporate, etc event. How do I go about this?

Call 210-279-9430 or email: info@210kapones.com. 210 KAPONES is the perfect place to hold a business function, company party, holiday party, Sweet 16, Bar Mitzvah, christening, birthday, anniversary party… you name it! Catering services are available as well.

 

I’d like to rent 210 KAPONES VIP section during one of your shows/events. How do I go about this?

Fill out a form under the VIP Packages drop link or call 210-279-9430 to make arrangements to rent the VIP area. Arrangements should be made several weeks in advance.

 

Do you offer discount tickets for group sales?

Depending on the event. Inquire at our office at 210-279-9430.

 

 

The weather outside is frightening. Is the show/event cancelled?

Should inclement weather force us to postpone a show, you can visit this site or call 210-279-9430 for information.

 

I won tickets from a radio station, but I can’t go to the show/event. Can I put my friends name on the list instead?

That’s solely up to the radio station, not 210 KAPONES. Once we have a list from a station, we don’t make any changes to it. You should contact the station well in advance of the show to see if they allow such changes to be made.

 

I can’t make the show, Can I give my tickets to my friend?

Tickets bought for show at 210 KAPONES are not transferrable unless the original purchaser contacts 210 KAPONES or frontgatetickets.com, etc and has them change the name on will call before 5pm the day of the show. Once will call is printed a name cannot be changed.

 

What is will call? How do I get my tickets?

Will Call is a list of ticket buyers that is kept at the box office. Upon your arrival, show your I.D. at the box office and let the door manager know your on Will Call. Once we find your name, we cross you off the list and let you inside. It’s that easy. If you are on Will Call, an actual hard ticket is not issued and cannot be picked up in advance.

 

Is smoking allowed at 210 KAPONES?

No, 210 KAPONES is a smoke free facility. We do have a smoking patio in the front of the building for those who would like a cigarette break. This is actually a city ordinance of which we must remain compliant. NO Exceptions will be made.

 

I saw tickets for a show at 210 KAPONES on a different website, Can I buy them there too?

Please Never…..Never…..Never….. buy tickets from another website, ebay, stubhub, or craigslist. Most of the time they just buy a regular tickets from us, then up charge you for something that you could have bought off of 210kapones.com or frontagtetickets.com to begin with.

 

Do I need ID to enter the venue(s)?

YES, An ID is only required if you plan on drinking alcohol. Because we are an all-ages venue we take checking ID’s very seriously. In compliance with TX laws anyone 21 and older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and not allowed to buy, hold or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.

 

Do you have a dress code?

Yes, Dress To Impress! We only insist that you be dressed and wear shoes. Sensible footwear is strongly advised. Personal items such as pocket knives, pepper spray, flasks, outside food and drinks or anything that could be considered dangerous or contraband will not be allowed in the building. Purses and bags will be searched.

 

How do I open for a National touring act?

Generally, touring nationals have their own supports. When there is an available slot, we tend to work with bands that have played previously at 210 KAPONES and have consistent draws. This, however, is not written in stone, there are always exceptions. Please email at michelle@210Kapones.com.